As a New Orleans transplant living in Los Angeles, the beginning of each new year produces a nostalgic sort of melancholy for missing out on the Big Easy’s annual Mardi Gras celebration. On the other hand, establishments using POS software in New Orleans are gearing up for a hedonistic heyday (and payday) during these two weeks. This year also brings a double whammy for tourist season; this weekend, 49ers fans, Ravens fans, and everyone in between (lucky enough to score tickets) will attend the Super Bowl at the appropriately titled Superdome in New Orleans.
Laissez les bon temps rouler
While the Mardi Gras – Super Bowl doubleheader promises to be one of the most pleasurable occasions for New Orleans residents and tourists alike, retail and restaurant POS software users have to be especially on their game (no pun intended). Restaurants and retailers using POS software routinely find themselves descended upon by foot traffic that is exponentially higher than other times of the year (exhibit A: queue at Café du Monde for coffees and beignets).
Relax, don’t do it
Bars on Bourbon Street and upscale boutiques on Magazine alike will feel the pressure to succumb to the challenge of catering to not just many people, but many unruly, boisterous, and belligerent people fighting for Zulu coconuts by day and drinking Hurricanes and hand grenades by night. The key for POS software users to surviving the chaos is to take a deep breath, relax, and try to simplify their business techniques on the front and back ends.
POS software users can relax and let the good times roll by:
- Utilizing POS software that is isolated from other networks, thereby making their systems more secure overall.
- Ensuring that their software speeds up the customer service process, which in turn will build and maintain loyalty. This will bring tourists and locals back even after the party is over.
- Safeguarding sensitive data through PCI compliance (because no one wants to wake up hungover and with their credit card information compromised).
- Letting loose and enjoying the rush. It’s not every day that you have visitors from opposite ends of the country meeting in the middle. This can definitely be used to the advantage of the restaurants and retailers.
So cut up the king cake and roll out the parades. Your one-time and repeat clients will thank you for it.