Returning an Item

If a customer needs to return an item after a long period of time (i.e. more than 1 day, or after the transaction’s till has been reset):

STEP 1:
Enter the item to be returned by scanning it or entering it in the POS

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STEP 2:
Select the item in the receipt window (it will turn yellow), then press the Quantity button


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STEP 3:
Enter the item’s quantity amount to be returned (the default is 1), and press the Return button.


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STEP 4:
The item will turn red in the receipt window have a negative amount.

From this point, you can return the customer’s cash by pressing the take cash button, or the amount can be put towards another purchase.


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