Voiding Items, Canceling Orders

Video Script

To remove an item from the transaction, select the item in the Receipt Window, then press the “Void Item” button.

The item will be removed from the transaction.

If you delete ALL the items on the Receipt Window, the POS will ask if you would like to cancel the entire order.

Cancelling an Entire Order

If an entire order needs to be cancelled, make sure it is loaded, and then press the “Check” tab.

Select the “Cancel this Order” button. You will be prompted to confirm the cancellation.