Think Locally, Act Globally: Are All POS Systems Created Equal?

world puzzle copyAs the Supreme Court begins hearing oral arguments for two contentious same sex marriage cases (or the cases for marriage equality), we could all probably benefit somewhat from a little introspection. Proprietors of small businesses probably start out by asking whether all POS systems are created equal. Questions that follow may include from where retailers should source their materials. What wholesale vendor makes the most sense? Should you import domestically or internationally? How much tolerance do you have for U.S. Customs? Restaurant owners may ask themselves what type, quality, and quantity of food and beverage makes the most sense for their businesses.

Straight from the source

Sourcing your product(s) as close to home as possible is usually recommended. The best POS systems for small businesses in the United States should be sourced from this continent, at least. Even more beneficial is a POS company with in-sourced technical support, thus eliminating language barriers and time constraints for frustrated clients. For retail products, while internationally-sourced items may have an exotic appeal, merchants should prepare themselves for the nightmare of U.S. Customs. For instance, if you’re looking to sell wooden home wares, be aware that certain types of wood are severely restricted from entering international borders.

Go global, think local

Globalization is nothing new to the average reader (or to this blog). This concept affects nearly every sector from POS system manufacturers to global banking behemoths like JPMorgan Chase and franchises like Dunkin’ Donuts; however, along with the organic/acai/pressed juice crazes of the past decade, a “localization” movement has curiously sprung up almost parallel to globalization (see: farmers’ markets). While retailers are encouraged by clients who prefer to buy items “lovingly made in L.A.” or “grown in the U.S.A.,” food purveyors too are seeing a push toward environmental sustainability, local sourcing, and non-GMO products.

You can best invest in your business and support local sources by:

  • Investing in a POS system from a company that is based in the U.S. if you are in the U.S.! You can’t put a price on a company that exports the best products while in-sourcing their support system.
  • If you are a retail store proprietor, source your products from the most local broker you can find; not only is localization a trend now, you will avoid some common pitfalls of overseas suppliers, such as inhumane working conditions (ahem, Foxconn) and underage child labor.

Finally, if you’re a restaurant or food-related merchant, invest in organic! Nobody wants to think they’re consuming a genetically engineered fish or a hormone-infested cow.